InfraXmedia Group of Companies – Data Protection / Privacy Policy

This Privacy Policy explains how, why, and when we collect, store, use, disclose, and transfer data from you (hereinafter “process”). This policy applies to all companies within the InfraXmedia group, and you may have reached this page via one of our member company websites.

1. Introduction

We are InfraXmedia (Holdings) Ltd (“InfraXmedia”), registered in England with company number 14354660. Our registered office and principal trading address are 32-38 Saffron Hill, London EC1N 8FH, United Kingdom. We process your personal data on behalf of all companies in our group and are committed to protecting your personal information in compliance with applicable data protection legislation, referred to in this policy as “Data Protection Law.” This includes the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003. Our goal is to maintain high standards in managing your personal information, which we outline below:

• The types of information we collect;
• How we use the information;
• When we may contact you;
• Whether we disclose your details to anyone else;
• Your rights to access your data;
• Data storage practices;
• Information about IP addresses and cookies.

InfraXmedia's websites may contain links to third-party websites with their own privacy policies. We encourage reviewing these policies, as we are not responsible for their practices.

2. What type of personal information is collected?

We may collect personal information from you in various ways:

• Customers and Business Partners: Name, email address, phone number, job title, company name, country, and business address. In certain jurisdictions, we may require a copy of your passport or residence card.
• Marketing and Events Registrants: Contact details, preferences, and professional interests.
• Website Visitors: IP address, browser type, device information, and cookies (refer to our separate Cookie Policy).
• Employees and Contractors: Personal data relevant to employment and contractual obligations.

By providing your details in any form we offer, you enable InfraXmedia to deliver the services you select.

3. How will the information be used?

InfraXmedia will process your personal information when necessary:

• To fulfill contractual obligations;
• For legitimate interests, such as marketing and event management;
• By consent, when required and provided by you.

“Legitimate Interest” refers to our need to manage our business effectively and to provide you with the best services. We process your information to ensure relevant marketing, protect against fraud, and maintain website security. We will not use your data in ways that override your interests, unless we have your consent or are legally required.

Examples of data processing include:

1. Contacting you for service-related updates;
2. Inviting your participation in research studies;
3. Sending operational information for events;
4. Analyzing website usage to enhance user experience;
5. Fulfilling subscription orders;
6. Providing community platforms;
7. Evaluating the effectiveness of marketing campaigns;
8. Managing multimedia content at events.

4. Will I be contacted for marketing purposes?

Data Protection Law allows us to contact staff members of limited companies via business email addresses without consent, provided it serves legitimate interests. We are committed to protecting your rights and interests in this process.

You can opt-out of communications at any time using the unsubscribe link provided in our emails or by contacting us directly.

5. Will InfraXmedia share my information with anyone else?

Your data may be shared within the InfraXmedia Group, or as required by law, such as for crime detection or tax assessment. We also disclose data to sponsors of our events, ensuring confidentiality. Specific data-sharing practices will be communicated during registration.

We may transfer personal data internationally, ensuring compliance with data protection standards through methods such as adequacy decisions and standard contractual clauses.

6. Rights of Access - What personal information does InfraXmedia hold on me?

You have the right to access your personal information under UK GDPR. Requests will be processed free of charge unless excessively burdensome, in which case reasonable fees may apply.

7. Changes to the InfraXmedia Privacy Policy?

This policy may be updated without notice to comply with new regulations. Changes will be posted on our websites, and continued use signifies acceptance of the new terms.

8. Where We Store Your Personal Data

Data may be transferred and stored outside the UK and EEA. We take all reasonable steps to ensure your data is treated securely according to this policy.

9. How We Protect Your Data

We implement security measures to protect your personal information, limiting access to authorized personnel.

10. How Long Do We Keep Your Data?

We retain personal data only as long as necessary for its original purpose. Certain information may be kept for audit and tax compliance for up to six years.

11. IP Addresses, Cookies and your privacy

We may collect information about your computer for system administration and to report aggregate data. Our websites use cookies for a personalized browsing experience; see our Cookies Policy for details.

12. Contacting InfraXmedia about this Policy

If you have questions regarding this policy, please contact us by email or at our registered office. For further assistance, you may also reach the Information Commissioner’s Office in the UK.

This Data Protection-Privacy Policy was last updated on 25th April 2025.

Source: Datacenterdynamics News